Shipping policy

UK Deliveries: Fast, Reliable, and Eco-Friendly

At Botanically Curated, we understand that receiving your orders promptly and in perfect condition is important to you. That's why we are committed to providing a swift and reliable delivery service for all our customers in the UK.

Dispatch and Processing:

Order Processing: Orders placed before 1 pm will be processed the same day. Orders received after this time will be processed the next working day

Speedy Dispatch: Our goal is to dispatch all orders within 24-48 hours after purchase on weekdays, excluding bank and public holidays, though during busy periods it may take a bit longer.
Christmas 2024: Please ensure all orders are purchased by 1pm on Friday 20th December 2024 to ensure it is received before Christmas

Delivery Service:

We partner with Royal Mail for their dependable service to ensure your parcels reach you safely and on time
Once your order is on its way, we'll send you an email confirmation so you can track its progress

Packaging:

Your items are packed with the utmost care to ensure they arrive in pristine condition
Committed to sustainability, we use environmentally friendly packaging materials, reducing our impact on the planet

Delivery Charges:

Enjoy FREE Standard Delivery (approximately 1-3 working days) on orders over £50
For orders £49 and under, a nominal fee of £3.99 applies

Need Assistance?

If you have any questions or need assistance regarding your delivery, please don't hesitate to contact us

Currently UK Only, International Coming Soon:

At present, we ship exclusively within the UK. However, we're excited to announce that international shipping options are in the works and will be available very soon

Returns and Refunds:

Can I Return My Product?

At Botanically Curated, your satisfaction is our priority. If you need to return an order, we're here to help.
Please refer to our returns policy for detailed information.
For assistance or to initiate a return, please contact us with your order number.